Email is not being received properly

Your email is not being received properly, or you are getting an error message when checking a mail box at your domain.

Your email program is not set up correctly to check the POP account you created. Review the information at the Email - Retrieve and send email support page to make sure you are using the right configuration for your email program.

Your domain name is not moved over yet (see above) or not propagated. Email will not work properly until the domain name is fully updated to point to our servers.

You can also check your email with your ip address we assigned to you.

Check your Mail Manager configuration in your Control panel at to make sure you have set up the account correctly. Is it set up as a POP box or does it forward elsewhere? Instructions for setting up e-mail accounts in your control panel are here.