Suspending or unsuspending an account

WebHost Manager enables you to suspend problematic accounts. Suspension simply means that no web site pages are served to accounts, no FTP connections are accepted, and all e-mail is blocked. Suspension is the first step in dealing with problematic accounts. If the problems can not be resolved, the account needs to be terminated - refer to Terminating an account for more information.

To suspend or unsuspend an account:

  1. Click on the Suspend/Unsuspend an Account link in the Account Functions menu.

  2. Click on the required domain or user name in the displayed list.

  3. Enter a brief description of why the account is being suspended in the Reason field, if you are suspending an account.

  4. Click on the Disallow resellers from unsuspended tick box if you do not want the reseller who signed up this account unsuspending it.

  5. Click on the Suspend or UnSuspend button.

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