Frequently asked questions on web hosting, form mail, ecommerce and support.
Includes some
tips on troubleshooting.
Support FAQs
FTP - Table of Contents
File Transfer Protocol. How to transfer your files to your website.
Email - Table of Contents
Information on setting up mailboxes, setting up a local email client, setting up spam filters, autoresponders
and email quota.
Frontpage Table of Contents
Frontpage resources; instructions on publishing, reverse publishing, errors and problems.
DNS - Table of contents
Confused by DNS? Just what is all this domain stuff? Find it here.
Domain transfer information, renewing domain names, domain registrars, search for a domain name.
How do I transfer my domain to your servers
What is Propagation
Control Panel
How do I access my control panel
Logging out of your control panel
Logging on to your control panel
General Website
Do you offer a catch all email account
I have a support issue - what do I do
My web site isn't coming up - Website not working
Home page does not display after uploading
Can you tell me what's wrong with my web page
Domain name still goes to the previous location
Email is not being received properly
How long will it take to set up my website once I sign up with you
How do i make AOL my default program for sending email
Bulletin Board forum - phpBB
Scripts Library
SSH - Secure shell client
How many sites do you have on a server
Can I run an adult site
Why don't you offer an Ecommerce plan
Web hosting Support
Policies
Do you offer Formmail
Do you offer free domain names
MIME types
Deleting a MIME type
Redirect from one one web page to another
Removing a redirect
PGP keys
Manage OpenPGP keys
Importing a key
Editing a key
Deleting a key
Clearing browser cache
Clearing Netscape browser cache
Clearing Internet Explorer browser cache
Troubleshooting
Premature end of script headers
My web site is out of space - over quota
What is a CGI
The difference between GET and POST methods
Environment variables
Reseller - Table of Contents
Documentation on the WHM - Webhost Manager for resellers can be found here